FAQ

Please allow 1-5 business days to process and ship your item.
Average delivery time to United States, United Kingdom 15-30 days. During corona virus (COVID-19) - further delays possible. Therefore, the delivery time instead of 15-30 days to USA, UK may take 40-60 days.
While we moved to the site https://www.inspireuplift.com/shop/ECRATER
We provide tracking for every item. Tracking will be available after your item has been shipped and sent to your email. Where to track? 1. The tracking number starts and ends with two letters, such as: RR123456789EN 2. Sites for tracking: All https://www.pochta.ru/EN  USA  https://www.usps.com/ United Kingdom https://www3.royalmail.com/track-your-item#/
Free shipping RUSSIAN POST with tracking.
Yes, you can ask for a bill in private messages.
You must cancel the order within 1 hour after its creation for the cancellation to take effect. If the product has already been shipped, we apologize, but we can no longer cancel an order that has already been shipped to the buyer.
After the first order you will receive a 5% discount. Home >Shopping Cart → Add Promo Code How can I use my promo code? Why is my promo code not working? When placing an order, enter the promo code in the appropriate field. Be sure to use the same letters when entering the promo code.
If we have not yet been able to answer your question, please contact admin@ecrater.ru and we will try to answer within 24 hours
Contact us admin@ecrater.ru